Welcome to ProZone

Choosing a Contractor

When choosing a contractor, as suggested by the National Association of the Remodeling Industry (NARI), it is important to consider many factors including:

• Length of time the contractor has been in the remodeling business
• The contractor’s licensing and insurance
• References and/or warranties offered by the contractor for work performed
• Written bids from contractors

And in the end, we encourage you to make your decision based on the overall value you will receive. As with most major purchases, cost is an important consideration but not the only one.

FAQ

How do contractors become a part of the Lansing Contractor Referral Program?

Contractors on the Lansing Building Products referral list have voluntarily requested to be on our program. Because this is a voluntary program for contractors, the list in no way represents Lansing Building Products’ entire customer base.

Does Lansing Building Products verify the validity of a contractor’s insurance or license?

Lansing Building Products does not review or validate a contractor’s license or insurance.

What if I can’t find a contractor in my area?

The Lansing ProZone currently services all of the New England states, and portions of New York, Pennsylvania, New Jersey, Delaware and Maryland. If you are located within the service areas listed and are having difficulty receiving search results, we suggest you expand the distance of your mile radius search area. If you are located out of these listed areas, please contact prozonereferrals@lansingbp.com.

We’re actively expanding our ProZone service area, so check back periodically.

What if I chose a contractor that is not on the list provided to me?

Any qualified contractor you choose can establish an account with Lansing Building Products and provide you with Lansing products.

Will the contractors whose names I receive be provided with my contact information?

No, the contractors do not receive any homeowner contact information unless you specifically choose to have them contact you. Otherwise, it remains your choice as to which contractor(s) you decide to contact.

What if I have a problem with my contractor’s workmanship/quality of work, etc.?

We suggest contacting your individual contractor to resolve the issues. However, if these attempts have been exhausted, complaints for these types of issues can be submitted to your state’s Attorney General office or the Better Business Bureau.